What can cause a sewer backup into my home?
There are several things that can cause a sewer line backup e.g. separated joints, clogged pipes, root damage, cracks in the pipe, and mainline backups. To help protect your home from a sewer backup and costly repairs the following is a partial list of items that you should avoid washing down a drain or flushing down your toilet. Don't Flush List
Who is responsible for the maintenance and repairs of the sewer service line?
The customer owns the sewer service line from the residence to the connection to the Districts sewer mainline and is responsible for any maintenance and repairs. Contact your homeowner insurance agent to determine if you have coverage for sewer and drain backups. Sewer Backup Information
Who do I call in the event of a sewer backup?
If the backup is a continuous flow coming from drains in the home, contact the District immediately at (719) 488-2525 ext. 0 or after-hours by calling (719) 488-2525 ext 3.
If the backup appears to be standing water or does not appear to be a continuous flow coming from a floor drain, tub, or toilet except when water is used in the home i.e., flushing a toilet, showers, laundry, dishwashers, etc. the problem is most likely in the service line from the house out to the District main. Contact a bonded and insured plumbing services company with experience in mechanical cleaning and closed circuit TV (camera) pipe inspection. Sewer Backup Information